[Resolved] LG Electronics — lg water purifier complaint not resolved from 2 weeks
K
Kanika Attreja
from Mumbai, Maharashtra
The water purifier does not filter the water. We have filed a complaint against it and also had taken the amc of the product but the problem has not been resolved yet. Its been 2 weeks approx since we have filed the complaint (Now multiple complaints have been filed) but we haven’t received any reply from the company regarding the resolution of our problem. We have also contacted the technician but he gives us lame excuses and now is disconnecting our calls. My family member are getting sick because of the unfiltered and unhealthy water. This is very irresponsible on behalf of the company that they are providing such inconvinience to their consumers. We have made the worst decision purchasing this product.
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Dec 28, 2019
Complaint marked as Resolved
LG Electronics customer support has been notified about the posted complaint.
Verified Support
Nov 18, 2019
LG Electronics Customer Care's response Dear Customer (Kanika Attreja),
We regret the inconvenience caused to you. Please share your contact details with us and we will get in touch with you soon to address your concern.
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