LG Electronics — lg water purifier service

Address:	Hyderabad, Andhra Pradesh, 502032
Website:	www.lg.com/in ,

I have given complaint for repairing my lg water purifier model (Whd71rb4rp) which is in amc. It has been one month since i gave my complaint.

Service was given to (Srinivasa electronics, vivekananda nagar, hyderabad).
They have taken my unit and brought back in non working condition and closed complaint without my notice.

This was my third experience with this service center. I called to lg customer case and complained the same, they are saying that they can't do anything on this since i have contacted service center manager. And, i was informed that my amc is not listed/recorded in their server. So, something cheating is going on. Amc is not handed over to lg and hiding the details of amc.

I will suggest that never buy lg products and conveyed the same with two of my neighbors as service is worst!! No one is experienced and they say blame/irrelevant answers if we asked the problem.

Two things to be considered here;
1. Service is not proper and closing complaints without resolving.
2. Amc details are not sent to lg and hiding the amc with service people.

Service center address:

Authorised lg service center

Address: (Reference: www.lg.com)
Srinivas electronics
Flat no:106, kamal prasanna nagar colony,
Alkiyan colony, kukatpally, hyderabad, telangana - 500072
Phone : +91-[protected], +91-[protected]

Thanks,
Jagan