[Resolved] LG Electronics — manufacturing defect in freeze

Goluuuu

from Delhi, Delhi

Address:

B12 elexi apartment laharta, Varanasi, Uttar Pradesh, 221002

I have purchased one freez at 27.05.19. But shopkeeper has given us defecate freez. Freeze is not able to stand his four leg. One of leg is short comparatively other three leg. Freeze looks like a polio patients. This is purly miss selling with us. My complain number is[protected].one person from lg service also came and he is also told me this is manufacturing defecate but shopkeeper is regularly trying to repair this freez instead of replacing.
Nitin Jaiswal
[protected]

+2 photos

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Jul 19, 2019

Complaint marked as Resolved

LG Electronics customer support has been notified about the posted complaint.

Jun 17, 2019

Updated by Goluuuu Still there is no response

Jun 17, 2019

Updated by Goluuuu I feel cheated...

Verified Support

Jun 18, 2019

LG Electronics Customer Care's response Dear Customer (Goluuuu),

We are sorry for the inconvenience caused to you. We have forwarded your complaint to the concerned team. Our representative will attend to your issue shortly.

Regards,
LG Customer Support Team

Jun 24, 2019

Updated by Goluuuu Still problem not solved

Jul 01, 2019

Updated by Goluuuu Still problem not resolve.

Jul 07, 2019

Updated by Goluuuu Lg customer care telling me.. We are selling defects item to customer. So please repairs you freeze. We will not replace your freez.

Jul 07, 2019

Updated by Goluuuu There is no Updation in my complain. This is looking totally fraud company

Jul 07, 2019

Updated by Goluuuu I think LG company must be close his customer care vertical. Because customer care is not looking bothered customer complain.

Jul 07, 2019

Updated by Goluuuu Now lg punch line must be life in gutter instead of life goods.