[Resolved]  LG Electronics — Micro oven of poor quality

Address:Mumbai City, Maharashtra, 400615
Website:Consumercomplaints.in

I brought LG convection micro oven for Rs17, 491 on Feb2014, not even 3 yrs . On 15th month temperature regulator didn't work and now the machine stopped working.As per th brand name we r buying products but it's very unfortunate that it won't work even for 2 years properly.My previous micro oven worked for 5yrs but we exchanged it in working condtion
so I wanted to know as per the warranty all your products will work only for 1 year, then we hv to spent money on service charge, but parts all those things.
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Feb 11, 2017
Complaint marked as Resolved 
LG Electronics customer support has been notified about the posted complaint.
Verified Support
Jan 10, 2017
LG Electronics Customer Care's response
Dear Sir (Jbisoi),

We regret the inconvenience caused to you. Please share your contact details with us and we will get in touch with you soon to address your concern.

Regards,
LG India
Complaint comments 

Comments

As we start our microwave oven it trips after a few seconds when I used it last time the food item catched fire which can be dangerous for us so kindly provide us your service
LG Electronics Customer Care's response, Jan 20, 2017
Verified Support
Dear Sir (Sarthak Magar),

We are extremely sorry to hear about your experience. Kindly share your mobile number so that we can resolve your issue on priority.

Regards,
LG India

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