LG Electronics — Motherboard of TV damage twice in 13 months

Address:	400066
Website:	[email protected]

I had purchased an lg tv (Lg uhd led 43uf770t) from vijay sales last year on 01/02/2016. However tv's motherboard had to be replaced on 27/05/2016 after just 4 months. That was covered under warranty. After this, on 28/02/2017, tv stopped working and the motherboard had to be replaced once again. This time it was not covered under warranty so as per lg engineer who had visited cost of replacement is rs. 10, 629 which i refused to pay as replaced motherboard again damaged within 9 months. I had lodged complaint with lg, complaint no. Is rnp[protected]. Also sent mail on 09/03/2017 to [protected]@lge.com and continuously following on mail from last 2 months but no reply from them as whether they are going replacing motherboard free of cost or not. Motherboard which was replaced on 27/05/2016 and damaged again on 28/02/2017 must have warranty of 1 year. Since tv was under warranty period company refuse to issue me warranty of replaced motherboard on 27/05/2016.. Please help me to replace it free of cost.