LG Electronics — New AC Repaired 4 Times within 15 Days

Harit Rajput

from Mumbai, Maharashtra

Address:	201005
Website:	www.lg.com/in/support

I have purchased a new dual inverter split AC on 31st March 2017, which stopped cooling after 1 day of working. i was only getting the air from indoor unit, no cooling at all. Technician came and filled the gas and AC started working and stopped again after 1 day. This thing happened 4 times within 15 days. i have taken 5 days of leave from my office to attend these technician.

Approx 15 LG technician have visited my bedroom since i have purchased.
Here i am attaching the bill of the purchasing and latest service req no.

LG is worse in electronic product and customer service. if they will not replace my product or refund my amount, i ll file a FIR against LG and distributor.
They have harassed me a lot.
Service Request No - RNP[protected]

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Comments

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from Visakhapatnam, Andhra Pradesh

As it hhas been one week nobody has come to instalation of ac very poor service by lg as we have already raised the issue two to three times on toll free number even thouh there is no response

Nantsu

from Mumbai, Maharashtra

We have purchased this high end washing machine and the first demo was not satisfactory. Now still chasing LG for over a month, call & emails to send someone to give us a demo on the machine.
The rude and disinterested staff who have come asked for a fee.
So customer service completely missing.
Please advise.