[Resolved] LG Electronics — new lg washing machine not working | |
Horrible experience with LG Product and LG I bought a new LG washing machine from Flipkart in August-2019, and within 20 days stopped working properly. Logged complaint on 08-Sep-2019 with LG Customer Care, ticket# RNP[protected]. LG Service men came 4 times, to repair the washing machine, but to no use. Finally concluded that it has to be replaced. Since then I have been constantly following up with LG. Everytime I call LG Customer care, they give a new contact number to call. And I keep of following up with the person. In last 48 days, I had contacted LG nearly 40 times through different mediums. But it is such a pathetic company that it has no interest in sovling customer problem. Neither the company is replacing the defected machine, nor it is refunding the amount. Behavior of LG is even worse than a road side shop. Even they has some level of honestly, but in LG, there is no such thing. Was this information helpful? | |
Nov 18, 2019 Complaint marked as Resolved LG Electronics customer support has been notified about the posted complaint. Verified Support Oct 18, 2019 LG Electronics Customer Care's response Dear Customer (Rathin_Mandal), We regret the inconvenience caused to you. Please share your contact details with us and we will get in touch with you soon to address your concern. Regards, LG Customer Support Team | |
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