[Resolved]  LG Electronics — new lg washing machine not working

Horrible experience with LG Product and LG
I bought a new LG washing machine from Flipkart in August-2019, and within 20 days stopped working properly. Logged complaint on 08-Sep-2019 with LG Customer Care, ticket# RNP[protected]. LG Service men came 4 times, to repair the washing machine, but to no use. Finally concluded that it has to be replaced.
Since then I have been constantly following up with LG. Everytime I call LG Customer care, they give a new contact number to call. And I keep of following up with the person. In last 48 days, I had contacted LG nearly 40 times through different mediums. But it is such a pathetic company that it has no interest in sovling customer problem. Neither the company is replacing the defected machine, nor it is refunding the amount.
Behavior of LG is even worse than a road side shop. Even they has some level of honestly, but in LG, there is no such thing.
Was this information helpful?
No (0)
Yes (0)
Nov 18, 2019
Complaint marked as Resolved 
LG Electronics customer support has been notified about the posted complaint.
Verified Support
Oct 18, 2019
LG Electronics Customer Care's response
Dear Customer (Rathin_Mandal),

We regret the inconvenience caused to you. Please share your contact details with us and we will get in touch with you soon to address your concern.

Regards,
LG Customer Support Team
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    LG Electronics
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    61%
    Complaints
    7054
    Pending
    0
    Resolved
    4000
    LG Electronics Phone
    +91 12 0256 0941
    +91 12 0256 0940
    +91 12 0256 0900
    LG Electronics Address
    P NO - 51,Surajpur Kasna RD, Udyog Vihar, Greater Noida, Uttar Pradesh, India - 110001
    View all LG Electronics contact information