[Resolved]  LG Electronics — No service provided by LG customer care for LG LED TV under warranty has a panel defect

Hi,
I made a complaint on 30th October 2021 regarding a vertical line in my 43 inch LG UHDtv which I bought in April 2017 for Rs. 64000. Complaint no. Rnp[protected].
I have purchased an extended warranty on this tv worth Rs. 16992 from LG and I have replaced the led panel once before.
So I have spent Rs. 80992 on this LG TV.
Additionally I have recently purchased a 55 inch Lg tv for Rs. 55000.
Now, the customer service person in Thane, Mr Pradeep Panday, called me and told me that the current value of my 43uhdtv is Rs. 22400.
He also said the panel is not available and suggested that I can replace the tv by buying a new lg tv and paying the difference.

From a customers perspective
1) I bought a tv in 2017 which was Rs. 64000
2) I purchased an amc worth Rs. 16992
3) this led tv has a problem with the panel as this is the 2nd time a vertical line issue has arised.
4) I have spent a total of Rs. 80992 on this tv
5) I have recently purchased a new 55 inch uhdtv for Rs. 55000.

And now LG is giving me a refund of Rs. 22400. This is not even 50% of the money I’ve put in it.
Apart from the Rs. 80992 .
I have had to go through the hassle of calling customer care and waiting for the panel and finally they said the panel is unavailable.
I want at least 50% refund on this tv .
Is there nothing LG can do to reward a loyal customer ?

I’ve been recommending LG tvs to my friends and family and many have bought it due to this.

Please provide a reasonable resolution on this asap.