[Resolved]  LG Electronics — pathetic customer service from lg

Never expected this kind of service from LG. I called up the service agent named Vinod [protected]. He can home to repair the refrigerator. However post 2 to 3 hrs the fridge was back to square and not correctly functional. So from that date I am trying to connect Vinod he is not answering the call. We have paid him approx. Rs. 3500/- Now he is not answering.. Also we tried to connect his boss named Shadab number [protected]. He is also the same person just answered the call once and said sir the agent will come at your location in next 1 hour...but I wonder his 1 hour is not yet completed from last Friday. Again to say morning I called him he said in 1 hr agent will reach now he is not answering the call nor the agent has come. I fail to understand why do we keep such type of agents who is least bothered about customer service.. These are the agents from Dahisar location. Service centre name is Royal Serivce Center. Hope this message will have some action and expecting the positive response.