[Resolved] LG Electronics — pcb board

Tony de los Reyes

Address:

1900

I bought an lg front load inverter washing machine in 2016. The repairman said that the problem is the pcb board. It has no power. He said that our model is already outdated and it has no parts already. The motor has a 10 year warranty and only after 6years th machine is already obsolete? They cannot repair the machine because it has no parts? Is the machine disposable? I bought it for p50, 000 in 2016. Thank you

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Jan 2, 2019

Complaint marked as Resolved

LG Electronics customer support has been notified about the posted complaint.

Verified Support

Nov 28, 2018

LG Electronics Customer Care's response Dear Customer (Tony de los Reyes),

We regret the inconvenience caused to you. Please share your contact details with us and we will get in touch with you soon to address your concern.

Regards,
LG Customer Support Team