[Resolved] LG Electronics — poor quality lg air conditioner | |
We bought the lg ac in march this yewar and with in a yer one of its part (Pcb assembly) has stopped working. We complained about it on november 13 2018, complaint no. - rmp[protected]. Your technician said that the part need to be replaced and will take 4-5 days as the part comes from noida. Till date nothing has been done from your side. Its been more than 10 days now. We are facing lot of problems. I want to know how much more time will it take to rectify this problem. Is the part (Pcb assembly) going to come from noida, india or some foreign country. If itis within the country, it should not take this much time. This is very very ridiculous. Extremely disappointed with lg's after ales service and overall lg product. Will definitely complain to consumer forum. Shame on lg. I will not recommend lg products to anybody for sure. Was this information helpful? | |
Dec 29, 2018 Complaint marked as Resolved LG Electronics customer support has been notified about the posted complaint. Verified Support Nov 28, 2018 LG Electronics Customer Care's response Dear Customer ( madhurimore87), We regret the inconvenience caused to you. Please share your contact details with us and we will get in touch with you soon to address your concern. Regards, LG Customer Support Team | |
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