[Resolved]  LG Electronics — poor quality lg air conditioner

We bought the lg ac in march this yewar and with in a yer one of its part (Pcb assembly) has stopped working. We complained about it on november 13 2018, complaint no. - rmp[protected]. Your technician said that the part need to be replaced and will take 4-5 days as the part comes from noida. Till date nothing has been done from your side. Its been more than 10 days now. We are facing lot of problems. I want to know how much more time will it take to rectify this problem. Is the part (Pcb assembly) going to come from noida, india or some foreign country. If itis within the country, it should not take this much time. This is very very ridiculous. Extremely disappointed with lg's after ales service and overall lg product. Will definitely complain to consumer forum. Shame on lg. I will not recommend lg products to anybody for sure.
Was this information helpful?
No (0)
Yes (0)
Dec 29, 2018
Complaint marked as Resolved 
LG Electronics customer support has been notified about the posted complaint.
Verified Support
Nov 28, 2018
LG Electronics Customer Care's response
Dear Customer ( madhurimore87),

We regret the inconvenience caused to you. Please share your contact details with us and we will get in touch with you soon to address your concern.

Regards,
LG Customer Support Team
Nov 28, 2018
Updated by madhurimore87
I have already provided you my contact details.
Contact number : [protected]/ [protected]
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    LG Electronics
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    61%
    Complaints
    7057
    Pending
    0
    Resolved
    4003
    LG Electronics Phone
    +91 12 0256 0941
    +91 12 0256 0940
    +91 12 0256 0900
    LG Electronics Address
    P NO - 51,Surajpur Kasna RD, Udyog Vihar, Greater Noida, Uttar Pradesh, India - 110001
    View all LG Electronics contact information