LG Electronics — Poor response from the company

Address:

641008

I have booked a complaint for my LG refrigerator 340L, double door on22.5.17 with the consumer customer care no.[protected] and it was noted by them. They have sent their representative that day who has found out the defect and informed me that the fridge to be taken to their service centre by a vehicle and to be serviced there. The representative promised that they would do the needful on that day itself.. In spite of repeated request over phone, they are yet pick up the fridge and todo the repair service and their response to me is very poor. I made a complaint to their customer care Manager also but nothing not even a notification at what date and time they could attend my complaint is done