LG Electronics — Poor Service - Washing Machine

mubarakahmed.b

from Chennai, Tamil Nadu

Address:

Chennai, Tamil Nadu

Dear Sir, I have registered a complaint with LG customer care . The engineer came on 20th June and collected Rs:337 as a checking fee and told us that he will send a tempo to collect our washing machine for Service. Its being almost 19 days no one came. Im tired of calling LG customer care and they say the same thing we will send the engineer today but nothing happenned. I can also provide my complaint no if its required. Pathetic Service Mubarak Ahmed [protected]

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LG Electronics Customer Care

from Delhi, Delhi

Verified Support

Dear Ahmed,

We regret the inconvenience caused to you. We have made a note of your complaint and also shared the same with the concerned team. Our customer service personnel will address your issue shortly.

Regards,
LG Customer Support Team

mubarakahmed.b

from Chennai, Tamil Nadu

Thank you LG Team for your Response.

I got a call from one of your field engineer for a visit again but the visit is already done and they gave me a bill of Rs.330 again why they want to visit and check .The next procedure is to pick up my washing machine for a complete service and its almost a month :-( still no response.

Can some body call me and explain ?

Regards,
Mubarak Ahmed
[protected]