LG Electronics — Problem in cooling system

Address:Fatehabad, Haryana

Sir,

I have purchased lg refrigerator bearing model no. Lg-205km54 and serial no. 411nral032072 from gupta electronics, fatehadad on 9th feb 2015. Your dealer had assured me full warranty for one year and 4 years warranty of compressor but it has a problem in cooling system since last two months. I had contacted with your dealer, but he refused to give any solution. Thereafter, i went your service station named care & delight lg service which is at dsp road fatehadad. There, the service provider changed two parts of this refrigerator and charged amount rs. 350 as service charges and rs. 1250 as price of parts which is wrong charging, however, i am facing problem of cooling system till date.
Therefore, you are requested to kindly pursue the matter and provide me a concrete solution of paying back my invested amount that is non chargeable.

Thanks


Regards

Sushil kumar
Mob.[protected]
Mail id: sushil. [protected]@gmail.com
Was this information helpful?
No (0)
Yes (0)
LG Electronics customer support has been notified about the posted complaint.
Complaint comments 

Comments

Hi Sushil

We regret the inconvenience caused to you. We have made a note of your complaint and also shared the same with the concerned team. Our customer service personnel will address your issue shortly.

Regards,
LG Customer Support Team

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    LG Electronics
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    61%
    Complaints
    7053
    Pending
    0
    Resolved
    4000
    LG Electronics Phone
    +91 12 0256 0941
    +91 12 0256 0940
    +91 12 0256 0900
    LG Electronics Address
    P NO - 51,Surajpur Kasna RD, Udyog Vihar, Greater Noida, Uttar Pradesh, India - 110001
    View all LG Electronics contact information