[Resolved] LG Electronics — Received damaged and dented window ac | |||
I have purchased lg window ac dual inverter 1.5 ton 5 star from bansal electrovision pvt. Ltd. Gurgaon haryana dated 24th may 2020. But they sent me damage and dent ac installed in hurry with local fitter. When i object he told me to complain distributor he will change it. But in that course of time distributor didn't pick phone. I had reported lg guys Deputed at store. He also not do any thing. He told me i have complained to cutomer service they will come and resolve it. I am in shock that how can distributor do this. When i invest hard cash for new ac. This is surprised me that a distributor of lg is cheating customer and company is not taking any action. I never think lg will do this kind of cheating with customer. Lg has also not taken any action yet. I complaint to lg but his c&c manager gurgaon mr sarvagya singh contact no - [protected] is in favour of distributor and without any concent close my complaint. Please look into the matter and justify with me. Was this information helpful? | |||
Aug 8, 2021 Complaint marked as Resolved LG Electronics customer support has been notified about the posted complaint. Verified Support Aug 14, 2020 LG Electronics Customer Care's response Dear Customer (K01_sanjay), We regret the inconvenience caused to you. Please share your contact details with us and we will get in touch with you soon to address your concern. Regards, LG Customer Support Team Verified Support Aug 21, 2020 LG Electronics Customer Care's response Dear Customer (K01_sanjay), Thank you for writing into us. We apologize for the issues you are facing. We have forwarded your complaint number and contact details to our concerned team. Our representative will attend to your issue shortly. Regards, LG Customer Support Team Verified Support Aug 21, 2020 LG Electronics Customer Care's response Dear Customer (K01_sanjay), Kindly share invoice copy of the product to assist you further. Regards, LG Customer Support Team | |||
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