[Resolved] Lg Electronics — refrigerator

 
2 Reviews
Ratlam, Ratlam District, Madhya Pradesh, India
 kalpana meena on May 21, 2019
I have bought double door refrigerator on 30.03.19 from anand electronics mall, do batti ratlam, mp. Since beginning cooling is not proper. I have registered compliant 3-4 times through mobile & online. Lg person visited7-8 times but not able to resolve the issue. 3-4 times he filled gas. Some times ice-making takes more than 8 hrs.. My food itmes are getting spoiled. I am highly dissatisfied with lg services. I have requested to lg and the dealer to replace it but every time they send technician. I want replacement of this defective refrigerator and compensation for spoiled food items and inconvenience caused.
Complaint marked as Resolved Jun 24, 2019

Complaint Status


[May 21, 2019] LG Electronics customer support has been notified about the posted complaint.
Verified Support
LG Electronics Customer Care's response, May 23, 2019
Dear Customer (kalpana meena),

We regret the inconvenience caused to you. Please share your contact details with us and we will get in touch with you soon to address your concern.

Regards,
LG Customer Support Team
Updated by kalpana meena, May 27, 2019
several mails sent to LG pl check
Complaint comments  1 Comment     Updated: Share0Tweet0

Comments

Refrigerator model no. GL-T372RALU, double door, 340 litres. Invoice no. G/1580
No action has been taken yet, where should I keep my food items?

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    Lg Electronics - refrigerator