[Resolved]  LG Electronics — refrigerator

Address:Ratlam, Madhya Pradesh, 457001
Website:Lg india

I have bought double door refrigerator on 30.03.19 from anand electronics mall, do batti ratlam, mp. Since beginning cooling is not proper. I have registered compliant 3-4 times through mobile & online. Lg person visited7-8 times but not able to resolve the issue. 3-4 times he filled gas. Some times ice-making takes more than 8 hrs.. My food itmes are getting spoiled. I am highly dissatisfied with lg services. I have requested to lg and the dealer to replace it but every time they send technician. I want replacement of this defective refrigerator and compensation for spoiled food items and inconvenience caused.
Was this information helpful?
No (0)
Yes (0)
Jun 24, 2019
Complaint marked as Resolved 
LG Electronics customer support has been notified about the posted complaint.
Verified Support
May 23, 2019
LG Electronics Customer Care's response
Dear Customer (kalpana meena),

We regret the inconvenience caused to you. Please share your contact details with us and we will get in touch with you soon to address your concern.

Regards,
LG Customer Support Team
May 27, 2019
Updated by kalpana meena
several mails sent to LG pl check
Complaint comments 

Comments

Refrigerator model no. GL-T372RALU, double door, 340 litres. Invoice no. G/1580
No action has been taken yet, where should I keep my food items?

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    LG Electronics
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    61%
    Complaints
    7057
    Pending
    0
    Resolved
    4003
    LG Electronics Phone
    +91 12 0256 0941
    +91 12 0256 0940
    +91 12 0256 0900
    LG Electronics Address
    P NO - 51,Surajpur Kasna RD, Udyog Vihar, Greater Noida, Uttar Pradesh, India - 110001
    View all LG Electronics contact information