[Resolved]  LG Electronics — Refrigerator

Address:M G REFRIGERATION(Shop no.4, Asha Complex, beside Munna Teli residency, Laxmi nagar, Khadka road, Bhusawal, MH

Complain logged by walk-in to LG service center- 11/08/2021
Complaint/Client no.- RNP[protected]
Incident details- After logging the complaint for repair of my LG refrigerator, had to call atleast 3-4 times to make the technician visit to home, he visited clicked few photos and said that LG will intimate the estimate via text. Asked for INR200 and left, after that got a call from LG but no estimate was shared from their end. After a day or two, I received the text messages mentioning that my complaint has been closed.
No resolution was provided and he LG took the Rs.200 for nothing, did't even touch the refrigerator.
Desirable resolution- Repair the refrigertor, It's not generating the icing in the upper freezing section, because of which refrigerator is continuously running without any break, causing the 7-10 KW units electricity consumption per day. It is serious and crictical issue to look into urgently.
+3 photos
Was this information helpful?
No (0)
Yes (0)
Sep 23, 2021
Complaint marked as Resolved 
LG Electronics customer support has been notified about the posted complaint.
Verified Support
Aug 23, 2021
LG Electronics Customer Care's response
Dear Customer,

We understand how inconvenient this could be and sincerely apologize for the same. We have made a note of your contact number. Our concerned team will get in touch with you.

Regards,
LG Customer Support Team
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    LG Electronics
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    61%
    Complaints
    7053
    Pending
    0
    Resolved
    4000
    LG Electronics Phone
    +91 12 0256 0941
    +91 12 0256 0940
    +91 12 0256 0900
    LG Electronics Address
    P NO - 51,Surajpur Kasna RD, Udyog Vihar, Greater Noida, Uttar Pradesh, India - 110001
    View all LG Electronics contact information