[Resolved] LG Electronics — Refrigerator | |||
Complain logged by walk-in to LG service center- 11/08/2021 Complaint/Client no.- RNP[protected] Incident details- After logging the complaint for repair of my LG refrigerator, had to call atleast 3-4 times to make the technician visit to home, he visited clicked few photos and said that LG will intimate the estimate via text. Asked for INR200 and left, after that got a call from LG but no estimate was shared from their end. After a day or two, I received the text messages mentioning that my complaint has been closed. No resolution was provided and he LG took the Rs.200 for nothing, did't even touch the refrigerator. Desirable resolution- Repair the refrigertor, It's not generating the icing in the upper freezing section, because of which refrigerator is continuously running without any break, causing the 7-10 KW units electricity consumption per day. It is serious and crictical issue to look into urgently. Was this information helpful? | |||
Sep 23, 2021 Complaint marked as Resolved LG Electronics customer support has been notified about the posted complaint. Verified Support Aug 23, 2021 LG Electronics Customer Care's response Dear Customer, We understand how inconvenient this could be and sincerely apologize for the same. We have made a note of your contact number. Our concerned team will get in touch with you. Regards, LG Customer Support Team | |||
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