[Resolved]  LG Electronics — refrigerator gl-t542gnsx cooling issue since one month due to internal fault

Address:

Ahmedabad, Gujarat, 382350

We bought lg refrigerator gl-t542gnsx in jul 16. Since last one month, cooling does not happen in fridge. After repeated complaints, lg service team came, took service charge and claimed that issue is resolved. When we complained again, they said machine has internal problem and it cannot be repaired and we need to get a new fridge in replacement. However, lg is giving only 80% of bill as depreciation and new model is costing 66000. Company is asking me to pay 22000 without any confirmation mail from them, written assurance of any guarantee on the new machine. Company has stopped old model so i am forced to buy a new one at their rate.in market, same machine costs much lesser so i have asked to reimburse full money to lg.

Need help as lg team is not responding to my complaints.