LG Electronics — refrigerator not working properly complaint remains unattended and unresolved

Address:HOUSE NO B-10, SHIVAM VIHAR AMLIDIH, Raipur, Chhattisgarh, 492006

Dear sir / madam,
I am facing cooling problem in my refrigerator since few days back in lower part of the two door model fridge. Upper part is working properly. I made complaint to toll free number of lg [protected]. The complaint was attended by mr. Navin on 4th march and i was recommended that the internal heater plate needs to be replaced. I agreed and requested to place the order and replace & repair it at the earliest. After my repeated reminders, the service centre representatives say that this part is not available and it cannot be repaired. My problem remains un resolved even after many reminders, emails and calls. No one responsibly provides any satisfactory answer as to when my problem will be resolved.
Kindly look into the matter and please help me in getting my problem resolved

Thanking you

B m akhtar
[protected]
[protected]
E-mail : [protected]@gmail.com
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