[Resolved] LG Electronics — refrigerator spoilt internal leakage within 4 years
B
Blossom Carvalho
from Mumbai, Maharashtra
Address:
401107
We had bought our refrigerator 4years back for rs.24, 500. The fridge has 10 years compressor warranty + 2years warranty onbthe whole but within two years we had cooling issues. After several followups the engineer came and charged me ₹1600 for repairs, he even took ₹3750 for extended warranty for 3 years.. The engineer was called every year thereafter. With several follow-ups but all in vain they are offering me 15 percent which not even half of the amount l spent
+1 photos
Was this information helpful?
No (0)
Yes (0)
Jun 6, 2019
Complaint marked as Resolved
LG Electronics customer support has been notified about the posted complaint.
Verified Support
Apr 30, 2019
LG Electronics Customer Care's response Dear Customer (Blossom Carvalho),
We regret the inconvenience caused to you. Please share your contact details with us and we will get in touch with you soon to address your concern.
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score. Read more
Purchased from Saravana Store, Nehru street, Pondicherry
Guarantee expired.
Sornamani
[protected]
landmark: backside of nagamma temple at nainarmandapam