[Resolved]  LG Electronics — refrigerator ,washing machine

Address:600005

We go for higher end products in a reputed Brands, so that it will give a good life and good service, but your products are causing too many problems within a period of 3.5yrs itself and the service persons are keen in getting service charges but not prompt in providing a good service .After sale service is seem to be a mere business not a good service and how the customer will recommend your LG products.
Need a solution for this, we need our Refrigerator to be repaired and need to be in good condition. Fed up with your service.Low quality, poor service, high service cost, high repair cost, high price.unsatisfied with LG products.

We have given away the washing machine to scrap and got a new one again within a period of 4yrs.
Making customer unhappy and exploiting our situation.
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Feb 10, 2020
Complaint marked as Resolved 
LG Electronics customer support has been notified about the posted complaint.
Verified Support
Jan 10, 2020
LG Electronics Customer Care's response
Dear Customer (Sangita Gandhi),

We regret the inconvenience caused to you. Please share your contact details with us and we will get in touch with you soon to address your concern.

Regards,
LG Customer Support Team
Complaint comments 

Comments

No, the complaint on LG was not resolved still now.
We have purchased a new machine in Samsung.

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