[Resolved] LG Electronics — refrigerator/replacement of the product
ChChenna Rayalu on Jan 2, 2018
I have purchased double door refrigerator on 11-nov-2017. It worked one month
Properly after that it stopped getting cool we have called so many times to showroom and service center. Service center people sent many people but nobody had resolved the issue.in that one person cutted behind (Compressor pipe) one pipe to check weather it is getting cool or not after checking it! He said some part (Compressor) has gone inside will replace it! 2 weeks over still now nobody had came my place to fix this issue. We had very good opinion on lg products but its disappointed us to take a decision. We are really fedup up of lg refrigerator. We don't want your product please take back your machine and refund the money or replace the product.
Model number : gl-t302rsdn/2017
Complaint number : rnp[protected]
Complaint date : 22-dec-2017
Contact number : [protected]
Email id : firstname.lastname@example.org
Complaint marked as Resolved Feb 6, 2018
[Jan 02, 2018] LG Electronics customer support has been notified about the posted complaint.
Verified SupportLG Electronics Customer Care's response, Jan 05, 2018
Dear Customer (Chenna Rayalu),
We regret the inconvenience caused to you. We have forwarded the details to the concerned team. We assure you that we will address your issue at the earliest.
LG Customer Support Team
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