LG Electronics — rnp[protected] lg frauds to genuine custome - legal notice | |||
Ear sir, I am alok singh, from sanjay nagar paharia varansi (Mobile number :[protected], [protected], [protected]). A fraud has been committed by lg and its associates on me. My washing machine was not working properly so i called customer care [protected] varansi. The persons came to my home were ravi ([protected]) and sunny ([protected],) they said they are from lg electronics and they said service charge 450/- and sensor price 1100/- was paid to them. Later again after one week, i called [protected] to extend my warranty, they again sent the person ravi ([protected]) and sunny ([protected]) they extended my warranty on the payment of 2450/- rupees and they gave me the reciept which is attached as an attachment. Again in 3 days my machine got break down, i called on the number [protected] they sent ravi ([protected]). The problem is that there is touch botton problem and he tried again and again in 1 week time but unable to solve the issue. So he took my touch button set up and slept for one month. He did not pick up the phone. The number given on the recipt of r s services, i called ([protected]-mr rajan singh) picked up the phone and he told me "today you job will be done". This time he sent some other guy and the machine dint start up. I called again on the number ([protected]-mr rajan singh), he said again "tomorrow it will be done" and since his tomorrow never came and i and my family having burned through the misery for not a washing after having paid for one year amc. No having not got any response from your franchise/subsidiary/auxiliary/accessory i called[protected]. They sent the team to my home and they are claiming my amc is fake and demanding money again in order to disabuse my washing machine. This is clear case of harassment, cheating and fraud. Treat my mail as legal notice and if you will not disabuse my washing machine which is of lg, you will be entitled for slapment of various sections of ipc and crpc including compensation. Regards Alok singh Sanjay nagar Paharia varansi ([protected]) Was this information helpful? | |||
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LG Electronics customer support has been notified about the posted complaint. | |||
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P NO - 51,Surajpur Kasna RD, Udyog Vihar, Greater Noida, Uttar Pradesh, India - 110001
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To: ServiceIndia
Dear Sir,
I got a call again from 21st November, 2017 at 5.40pm. The call lasted 11 mins.
He said its an enquiry from LG ([protected]).
As per as this mail communication, LG has absolved itself from the liability of phone numbers given in her site.
You have no responsibility what so ever as per your claim.
Then why to depute a person in calling me again, and I have already explained my case to you in great detail. Then why to call me and brief me "sairam electrons cannot do and I will call those persons and verify the fact from where you got those number".
These aspersion by your staff questions my integrity.
If you want an impartial inquiry then go to the police/CBI/ED/SFI and register a complaint and get the enquiry done.
I told you I am a genuine customer and I purchased LG washing machine because of high brand value.
You are doing everything but not repairing my washing machine.
I complained about the fraud happened with me because you are a big multinational organisation, for you your reputation is a very big thing.
You please go to the police and speak to the numbers given to ensure that this type of frod which is happening day and night should stop by your firm action.
Any way I will take my case to its logical conclusion.
Thanks and please stop calling me and whatever you need please communicate via email.
regards
Alok Singh
([protected])