[Resolved] LG Electronics — Service center done edit in invoice copy and taken overcharges | |||
I Register a complaint with LG RNP[protected] for my LG Plasma repair on 24th Nov 2021. My LG Plasma TV model number is 50PB560. LG technician repaired my tv after 20 days and Done editing in invoice and taken 2000rs over charges.I confirmed Charges with near by service center. Here I Attached the Invoice copy. 3 time mail done to LG But Not receive any solution.i want company do service center audit and check how service center cheat to customer by editing in invoice.As per company technician service center already penalized many time for overcharging done.It Means Service center taken overcharges regularly from customer. Hence requesting with the forum is to please help me with the Justice and ask LG company to take serious action and do service center audit and return overcharge money to customers. Was this information helpful? | |||
Feb 6, 2022 Complaint marked as Resolved LG Electronics customer support has been notified about the posted complaint. Dec 29, 2021 Updated by mehul 39940 Today i receive message from service center - Regal Refrigeration -Vapi and service center person done google pay and return over charge amount 2057 rs without any confirmation. i already informed that i don't want money back. its service center regular practice and service center looted customers regularly i want company do service center audit and check how service center cheat to customer by edit in invoice.as per company technician service center already penalized many time for overcharging done.my request is company do service center audit and return overcharge money to customers Verified Support Jan 05, 2022 LG Electronics Customer Care's response Dear Customer, We understand how inconvenient this could be and sincerely apologize for the same. Please share your contact details with us and we will get in touch with you soon to address your concern. Regards, LG Customer Support Team | |||
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