[Resolved]  LG Electronics — servicing of lg 2 ton inverter ac

Address:

Vasant Oasis, Makhwana Road, Marol, Andheri East, Mumbai City, Maharashtra, 400059

I had bought an lg 2 ton invertor ac with extended warranty from croma a year back and the sales man never told me that i am supposed to myself contact the lg company for servicing.in fact it was portrayed to me as if all will be taken care of once i purchase the product.
It has barely been 20 days since one year has got over so can you please be reasonable enough to cover my servicing!?? Further, you need to train your call center representatives. I have never spoken to more illogical and ill-mannered persons before who firstly spoke so rudely and then just hung up the call on me.
Call centre rep had the audacity to say that if i have so many issues i should talk to croma only and not to lg.
Croma is the authorised dealer of lg acs so your rep cannot just brush away the responsibility of misrepresentation made by the croma salesmen. Please owe up and resolve logically rather than finding new ways to fleece customers