[Resolved] LG Electronics — television not working

Swati Ag

from Pune, Maharashtra

Address:

400064

On feb 23, 2018; i have raised a complain for my tevevision bearing rnp[protected]. Inspite of regular followup for appx 15 days, there is no solution and still the tv is not working. Everyday lg representative just postpone it to the other day stating that the parts is not available with us. I would like to know whose responsibility it is to arrange the parts for lg television.. Customer or lg company? Is this the way lg provides after sales service to its client. Is this the way you harass a senior citizen??

Balmukund agrawal
[protected]

+1 photos

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Mar 16, 2018

Complaint marked as Resolved

The parts has been replaced by LG Executive after 15-20 days or regular followup. Thanku :)

LG Electronics customer support has been notified about the posted complaint.

Verified Support

Mar 08, 2018

LG Electronics Customer Care's response Dear Customer (Swati Ag),

We are sorry for the inconvenience caused to you. We have forwarded your complaint to the concerned team. Our representative will attend to your issue shortly.

Regards,
LG Customer Support Team