LG Electronics — Very poor service and cheating on customers

Address:	Moradabad, Uttar Pradesh, 244001
Website:	www.lg.com

I used to be a big fan of lg products but i am so much disappointed with its service provided for my microwave.
I bought a lg microwave model ml-3281cg from r. K distributors, moradabad (U. P) on 11 nov 2012 and bought amc which is valid till 9 nov 2018. The pcb is causing problem and so i contacted lg customer care infinite times. They always locked my complaint but technician visited only once and that too on his visit he said he would return within a week once pcb is available. But he never turned back. I had to again lock the complaint. Now the response i am getting is that pcb is not available at the company and if you want it replaced, you will have to bare 45% depreciation of the cost of the microwave, only then it will be replaced.
This is such a ridiculous service. Firstly if the pcb is not available in the company, then from where will you get the pcb if i bear 45% depreciation. That means the company has pcb available if i bear the cost, but it is not available if they need to get it changed in my amc. Secondly, when my amc includes issues with pcb, then why will i bear any cost.