[Resolved] LG Electronics — Water Filter WW130NP[protected]

ESAN DELTA SQUAD

Address:

Coimbatore

Purchased on 30 Jan 2019

Complained of Block on 20th Nov 2020

1. Service guy promised several timings and made us wait but never came
2. Finally came after repeated requests and replaced filter and charged us Rs 794
3. Later we realized motor was broken
4. Service guy came again and insisted on AMC
5. Ultimately its understood that the motor was purposely broken by the service guy to make us sign up for AMC

For all the above trauma if this is not attended to will take it up with consumer forums demand suitable compensation.

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Aug 5, 2021

Complaint marked as Resolved

LG Electronics customer support has been notified about the posted complaint.

Verified Support

Dec 04, 2020

LG Electronics Customer Care's response Dear Customer ( ESAN DELTA SQUAD),

We regret the inconvenience caused to you. Please share your contact details with us and we will get in touch with you soon to address your concern.

Regards,
LG Customer Support Team