[Resolved] LG Electronics

[Resolved] LG Electronics — Water Filters

P punekar411045 from Pune, Maharashtra Aug 25, 2022 Sep 30, 2022 This thread was updated on Sep 30, 2022

I purchased water purifier warranty with AMC number 15578452 on 03rd August 2022, the service person told me they will come in few days to replace the water filters. it has been 20+ days now and i have used WhatsApp to communicate customer care for this, i have used WhatsApp 2-3 times and no one has come to replace the filter. it is ridiculous that i have to ask so many times for a service that i have paid 6 thousand rupees. what is wrong with LG? should i send this feedback in consumer forum and raise a official complaint ? Or reimburse my warranty money and i will buy purifier from other company. your service is a shame. Was this information helpful? No (0) Yes (0)
Nov 4, 2022 Complaint marked as Resolved LG Electronics customer support has been notified about the posted complaint. Verified Support Sep 30, 2022 LG Electronics Customer Care's response Dear Customer, We understand how inconvenient this could be and sincerely apologize for the same. Please share your contact details with us and we will get in touch with you soon to address your concern. Regards, LG Customer Support Team
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