[Resolved] LG Electronics — Wrong information and rude words to Customer | |
Purchased a LG Air conditioner, wrongly updated the information while purchasing saying within an year unit will be in warranty, including rat bites or any damage. When I reached to Baja Electronics Patancheru Branch over a call, instead of providing the correct information and when i asked for the executive, they are talking rubbish and responding very badly. When i asked why your executive provided wrong info while purchasing and asked to connect with him the executive said "What i have to do the problem in your home" later on he also slipped the same words saying "within 1 year if any rat bites or any other damage", then i immediately stopped and asked but he is saying no i didnt said like that.. I argued just said it, but in return he is said "I will see daily around 10-20 customers LIKE YOU PEOPLE" i shouted and asked what you mean about it. He again lied - i didnt said "LIKE YOU PEOPLE" and will send the call recording if I said it will resign immediately. This si the communication of BAJAJ ELECTRONICS providing in the name of customer service. I want a proper response on this communication and the call recording which they had with me. Not sure what kind of people BAJA ELECTRONICS is recruiting. Was this information helpful? | |
Nov 8, 2021 Complaint marked as Resolved LG Electronics customer support has been notified about the posted complaint. Verified Support Oct 07, 2021 LG Electronics Customer Care's response Dear Customer, We understand how inconvenient this could be and sincerely apologize for the same. Please share your contact details with us and we will get in touch with you soon to address your concern. Regards, LG Customer Support Team | |
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