LG India Ltd — UPVC window order not delivered, no refund .

Address:Bangalore, Karnataka

Hi I would like to raise the topic of non delivery o[censored]PVC window by Bangalore area vendor of LG Hausys(www.lghausys.com/in). I had placed order with Sutej Building solutions after reading through all reviews and quality aspects of LG UPVC windows. This was on 17 Mar 2015, expected delivery 20th April 2015 and initial payment of 65000 Rs. Measurements were taken promptly along with partial payment amount and everything seemed professional until then. Its been more than 5 months now without any signs of order completion nor refund. The office managers have stopped coming to their offices long back and employees are not even being payed. Banks have approached courts to get their money back from the company. Despite hundreds of calls and visit by my end, i see no hopes of getting my money back. LG Hausys has stopped responding to the issue and are shamelessly asking me to place another order with their new Vendor in Bangalore. Hope someone from LG looks into this and this serves are warning to others who pay before the order completion with LG Hausys . Regards Rakesh
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Hi Rakesh,

We are sorry for the inconvenience caused to you. Please share your contact details with us and we will get in touch with you soon to address your concern.

Regards,
LG Customer Support Team
I have tried reaching your contact center[protected] but did not get to anyone who could understand the issue. The guy on the other end was asking for model number of windows ordered . I have left my phone number with them and expecting a call back soon.
If you have any better way to contact you let me know.

Regards
Rakesh

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