[Resolved]  LG Nexus 5 Google — Mobile Display- OFF

Address:

Jaipur, Rajasthan

Hi LG Team, This is B R ALWANI and wanted to communicate you guys that I procured LG- D821 Google Nexus 5 handset with IMEI no[protected] in the month of march 2014 from your authorized distributor in Delhi and had gifted the set to my son who is studying in Jaipur. I opted for this handset just because of LG market reputation and the brand google associated with your organization. Regret to say that but I am not at all satisfied with the product quality as the handset display has gone off within such a short span of time. My son took that handset to an authorized service center in Jaipur but still he is facing the same challenge. So I thought of writing to you guys directly. Request you to kindly rectify this issue or replace the handset ASAP. I am expecting a positive reply from your team to solve this critical problem. I feel brand value of LG in association with Google is at stake and you would definitely like to attain customer satisfaction by providing as extraordinary services on this issue. Attached is the scanned copy of bill. Prompt reply would be highly apprecited. Regards BR Alwani Deputy Director Central Govt of India [protected] [protected]@yahoo.com