LG Refrigerator — Lg refrigerator manufacturer defect

Address:

Chittoor, Andhra Pradesh, 517126

Hi lg service, naveen reddy from chittoor dist, andhra pradesh. I bought a double door refrigerator and service centre agent came and installed the same on january 2017. Once service agent left my place, we found that refrigerator is not working (Not giving cooling) within 10 minutes. I called to him, he said he will come two days later to check. After a week service person came and checked my refrigerator, found that compressor is not working. He asked me to cal customer care, and request a ticket to replace (Rnp[protected]. After 20 days new compressor came and replaced it. But my refrigerator not working. Service agent checked and advised me to shift fridge to their service center (Balaji kool care, chittoor). I shifted.

Its been six months now, they found that there are multiple issues like, compressor issue, cooling coil issue, electrical board issue, compressor oil pipe issue, there are many issues in that refrigerator, service technician said that it is manufacturer defect product.

Still they are unable to sort what exact problem is in that fridge. My warranty of six months expired without using 10minutes.

1. Rnp[protected]
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With these many issues i cann't accept the same product after six months. So please consider my issue and please provide me a replacement or refund. We believe lg products are good in quality and best in service, so using lg brand since 15 years.

Service center (Balaji cool care, chittor & area manager from tirupathi) persons are not responding to my phone calls and i visited 10 times to their service center during this six months.

Thanks and regards
Naveen reddy. S
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