Liberty Shoes — damaged shoes

I have purchased one pair of shoe of material code[protected] article name d10-3 brand force 10 from ur liberty store paontasahib dist. Sirmour h. P. Within 2 months the upper net of shoe gets damaged. I have submitted the pair with copy of bill on 10/2/2019 at paonta sahib store but they refused to replace. So i request u to look through the matter & replace the shoe as early as possible.