Liberty Shoes — liberty shoes - rude behaviour of shopkeeper lady (, pokhran. no.2 thane)

Address:

400610

I stay in thane, maharashtra. I went to your pokharan road no.2 shop to purchase school shoes for my son. My son did not come with me & therefore, i carried his existing shoes (Size - 6 & color white). I wanted similar size shoes, but in black color. I showed them white color shoe & requested them give similar size shoes in black color. They said they have shoes. They gave me black color shoes. I did not verified size of the shoes, assuming that it must be of similar size. I trusted them & purchased shoes without verifying size.

I went home & showed shoes to my son. My son immediately noticed that its bigger in size. On the same day, i went to this shop again & asked them why did you gave me bigger size shoes, when i had given them same size shoe for comparison? Shopkeeper owner leady, didn’t listen to me my problem & started shouting at me saying that we have given right shoes.

They gave me size – 7 shoes instead of size – 6. When i asked them, do you have size – 6 shoes.? They said they don’t have in the stock. When i asked them, why they gave me bigger size shoes, they did not give me any reason, neither apologies for mistake. Rather than shouted at me.in fact, she told me don’t come to my shop. I will not give any shoes to you.

This leady doesn’t have any manners, how to talk to customers & address customer problems. I want liberty to take a strict action against this shop. I noticed that many people have registered complained against this shop/leady on internet.

Pl donot buy any product from this shop

Shoe aecade, shop no2, maitri lily, maitri gardens, pokharan road no.2, opp. Modi hyundai workshop, thane (West)-400601