[Resolved] Liberty Videocon General Insurance — poor service | |||
I have raised multiple complaints, followed up daily but after 8 days no action taken on the complain .I have never found such bad experience with any DTH vendor before. I have raised complain on 2nd July 2019 and till date no one has responded back . Is this the way Videocon handle the customer queries? I have contacted the customer care everyday multiple times but every time the customer care asked the ID and put the call on hold which I think no other vendor does with the customers. Was this information helpful? | |||
Aug 10, 2019 Complaint marked as Resolved Liberty Videocon General Insurance customer support has been notified about the posted complaint. Verified Support Jul 10, 2019 Liberty Videocon General Insurance Customer Care's response Dear Customer, We write with reference to your complaint registered at Consumer Complaints Forum. We wish to inform you that you have reached the customer care of Liberty General Insurance Company, hence we request you to get in touch with Videocon Consumer Electronics and Home Appliances customer service team. You may register your complaint with Videocon Consumer Electronics and Home Appliances in the following ways: · Customer Care Number:[protected]Prefix State Capital STD Code) · Email ID: [protected]@vgmail.in · SMS: SVC 53030 · Facebook Page: https://www.facebook.com/VIDEOCON · Visit Videocon Support Page: http://www.videoconworld.com/support/ We trust that this clarifies our position in this matter. For any further assistance please feel free to write back to us or call us on our Toll Free number[protected]between 8:00am to 8:00pm, 7 days of the week) our representatives will be glad to help you. Thank you for your association with Liberty General Insurance. We serve your insurance needs with complete responsibility. Yours sincerely, Sneha Pardeshi Customer Care Team Liberty General Insurance Know more about us: https://www.libertyinsurance.in/ | |||
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+91 79 6190 1313 [Ahmedabad]
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10th Floor, Tower A, Peninsula Business Park, Ganpatrao Kadam Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
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