Lic — Fraud happen

Hi sir /mam,

My aunty was a customer of lic. One of your agent did fraud with her she inform me about it yesterday. The agent named haque israul and balbir from laxmi nagar branch made her fool. They didn't informed her policies as she is illiterate so it's the lic management's duty to inform her about everything in details as she is old and illiterate. They told her that in lic if she pays installments for some time she will get double of it after 15 years but they didn't tell her anything about other policies and rules. So it's not her mistake if she stops installments early. She just want that the amount she submitted should be returned back to her. She don't have other source of income now so she told about this fraud to me that happened by lic agents to her.

Kindly work on it asap and let her get her money asap. And remove such agents from your company who are trying to defaming it.

Her lic policy no.[protected]

Branch code - 12k

Thanks
Sonia