[Resolved]  Lic — payment done twice for policy through merchant portal

The payment was not sucessful but amount was debited and reciept also not generated, because of that i paid again for those receipt as thats is the last day to pay the reciept in lic branch else my license would have been cancelled. I thought the issue is with bank and contacted bank and googlepay customer care and confirmed their payment was succesful and it got transfered to lic payment desk. Below the transaction details: 1) invoice id: 81743075 amount:25131.34 payment date:30/12/2019 payment mode 1st time :googlepay payment mode 2nd time: lic branch 2) invoice id: 81739807 amount:731 payment date:30/12/2019 payment mode 1st time :googlepay payment mode 2n
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Feb 13, 2020
Complaint marked as Resolved 
I have done a payment on the month of JAN in lic merchant portal through google pay for Merchant Id:A0078276L. The payment was not sucessful but amount was debited and because of that I paid again for those receipt as thats is the last day to pay the reciept. So the payment is done twice. I thought the issue is with bank and contacted bank and googlepay customer care and confirmed their payment was succesful and it got transfered to lic payment desk. Below the transaction details: 1) Invoice Id: 81743075 Amount:25131.34 Payment date:30/12/2019 Kindly help me to sort out this issue. So that i can recieve my amount which is paid twice
Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
Jan 20, 2020
Updated by Krishlic
Please help i have mailed to [protected]@licindia. Com but i didnt get any response even after 10 days
Jan 24, 2020
Updated by Krishlic
Hi team, .. Please check this as soon as poosible
Feb 13, 2020
Updated by Krishlic
Its not rsolved
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