Life Insurance Corporation of India [LIC] — Delay in processing of request submitted in march and yet not resolved. Misbehave by Madam Sonali Desai (Servicing Branch Office-856)

Address:

6th floor, Jeevan prakash building, Tilak Marg, Ahmedabad, 380001

Dear Team,
I have given a request to redeem the money and also surrendered the policy. The policy number is[protected]. I have given the request in March and yet there is no progress despite of visiting the branch many times. Also wanted to take your attention towards a employee named SONALI DESAI. She doesn't knows how to talk to a customer and has no sense of talking. She doesn't even listens to the complaint and gives vague response.
Please find the attachment of receipt of the request