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Life Insurance Corporation of India [LIC] — Interest Rate is not changed during Floating Rate

My LIC HFL Loan Account Number :[protected]. Sanctioned Amount 2810000, when I took the loan I have chosen Fixed rate for first 2 years for 10.1 % interest rate.Now the rate is showing as 11.7% (Floating) against my Housing Loan.As per LIC HFL revised interest rates w.e f 26.11.2016 - Last updated as on 26 November 2016 for interest type of Floating the interest rate would be 9.20%
When I complaint this to LIC branch office they asked me to do below
All loan applicants' have to give

1. A request letter signed by all loan applicants

2. Copy of photo ID & address proof (Originals will be required for

verification) of all loan applicants.

3. Promissory note(format available with LICHFL) to be affixed with Re 1

Revenue stamp and signed by all loan applicants'

4. Rewriting (format available at our end) letter to be signed by all

loan applicants'

5. Payment of Rs. 1150/- (1000+S.Tax) for rewriting charges has to be made by DD in favour of LICHFL

Why should I pay again 1150 DD for this.? Its totally wrong.they have to change the interest rate as per RBI declaring before 3months.

What is the best approach for this?

Complaint Status

[Jan 31, 2017] Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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    Life Insurance Corporation of India [LIC] Phone
    +91 22 2217 8600
    +91 75 5267 6254
    Life Insurance Corporation of India [LIC] Address
    LIC Central Office, 2nd Floor, Jeevan Bima Marg, Mumbai, Maharashtra, India - 400021
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