Life Insurance Corporation of India [LIC] — Misbehaviour by mr. Nagendra kumar rawat sr. Manager rajaji puram branch lucknow

Address:	Lucknow, Uttar Pradesh, 226017
Website:	www.lici.com

I visited to your rajaji puram branch on date to deposit insurance premium of life policy no.[protected] in the name of my daughter at 11.25 am. Only two counter were functional for deposit of cash, cheques and no separate counter was functional for agents. As the agents have to deposit premium in bulk of several policies, it was taking much time. I was told that cashier for the third counter was roaming in the premises but the counter was not opened as i was told by the agent in line. I just went to sr. Manager mr. Nagendra kumar rawat
Made him aware of the facts and requested for opening of 3rd counter with the cashier roaming. But to my dismay i was told by sr. Manager "do counter khuley hai aap bahar jayiye aur jama kariye, duty laga di gayie hai" in very rudely manner. I had no other option but to stand in line to deposit cheque of premium which i could at 12.25 pm.

I am senior citizen and have to wait for an hour to deposit cheque. I was much perturbed by the behavior met to me by sr. Manager.

(Ramendra verma)
E-3169 rajaji puram
Lucknow