Life Insurance Corporation of India [LIC] — not able to link 2 policies in the new customer portal

Address:Chennai, Tamil Nadu, 600097
Website:ebiz.licindia.in/D2CPM/#Login

I have 2 lic policies. Before the lic portal was migrated to new portal, i would see both my policies.

However now when i login onto new portal with my user name i can see only one policy. When i try to add the other policy manually it is saying gender does not match. I am surprised by such error related to gender.

This is really frustrating to me. Even i called the customer care many times, they are not attending the call.
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    Life Insurance Corporation of India [LIC] Phone
    +91 22 2217 8600
    +91 75 5267 6254
    Life Insurance Corporation of India [LIC] Address
    LIC Central Office, 2nd Floor, Jeevan Bima Marg, Mumbai, Maharashtra, India - 400021
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