Life Insurance Corporation of India [LIC] — not getting response on my lic policy cancellation

Address:Patna, Bihar, 840001

I am Mukesh Kumar Singh. I have given cancel request for my policy no.[protected] on 17-Nov-2017.

I wanted to raise a complaint against fraud which is happening in Patna LIC Branch-2 Jeevan Ganga, , Fraser Rd, Patna. As it is a very serious issue and insiders are involve in that.

My Policy has been done at Patna LIC Branch-2 Jeevan Ganga, , Fraser Rd, Patna, Bihar 800001

The issue begins from the day I have signed the document. I have signed a document for one policy which was single premium payment and for the same I have give one Cheque also.

As suggested by agent not to fill policy name in the document for avoiding any kind of mistake, So I left it blank. Actually it was their tricks to not to fill the form your own so they can do their fraud, and they did it.

My one form and one cheque got into two policy’s, without informing me. they divided my funds in two policies. Their fraud did not stop here whenever I asked for receipt for policy bond and policy paper they keep on telling, it will come after three months only. I asked other agent regarding this and they said its not take this much time, policy comes within 15 days to your resident address.

I visited the Patna Branch-2 office for the same issue and asked for my detail. Then I found I bond has been taken by agent and another was missing(it was there..but they shows it is missing).After waiting for 3 hours they gave my policy. As soon as I got I meet with Branch Manager for complaining this issue. and he said to give a request for cancel this bond.

At the same time I have submitted all the documents like:
1.Bond Hard Copy
2.Written Application
3.NEFT Form
4.Cancel cheque
5.Policy No.[protected]

Its been a three month now and I have been continuously taking follow up from my agent about my policy. But as they have decided not to refund my fund because of some fraud they have done in my policy.

I have meet to Patna Branch 2 Chief manager also regarding same issue and he assured me about getting my refund. But then also no progress in that.Every single day they keep on giving different stories and excuses which is not at all believable.

I have sent many mail on [protected]@licindia.com for this regards then also they are not responding to my mail.

Note:I have all the mails wich I have sent to them for above issue.

LIC is such a reputed company, it is disheartening to know that agents are doing fraud with customer.

I request this forum to pay some heed towards my issue. Many people like me must be suffering.

Thanks,
Mukesh
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