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[Resolved]  Life Insurance Corporation of India [LIC] — Online purchase Jeevan Akshay VII

LIC portal provides online purchase for some funds typically Pension Funds. My first purchase for a Policy[protected] in name of my spouse was a good experience since there was great after purchase service from DO_4 LIC. Based on this I again purchased a policy Jeevan akshay online[protected] but this policy went in for service from DO_3 Santacrutz. The service from this DO3 is poor and never respond to any emails after Purchase. They will Keep mum for all query and maintain a Golden silence to achieve something in life it appears. Observing a Gross error in my Policy i requested for cancellation of the Policy and refund to which also this DO_3 keeps mum with no response. Can anyone be able to move the personnel in this DO-3 at santacrutz Mumbai notorious for the Poor service. Lessen from this is never buy online since if it goes to DO_3 by chance you will die in chasing them.
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Complaint marked as Resolved Jan 5, 2021
They provided prompt action on the refund.

Complaint Status


[Dec 31, 2020] Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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    Life Insurance Corporation of India [LIC]
    Customer Care Service
    Customer satisfaction rating
    39%
    Complaints
    5509
    Pending
    0
    Resolved
    2154
    Life Insurance Corporation of India [LIC] Phone
    +91 22 2217 8600
    +91 75 5267 6254
    Life Insurance Corporation of India [LIC] Address
    LIC Central Office, 2nd Floor, Jeevan Bima Marg, Mumbai, Maharashtra, India - 400021
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