Life Insurance Corporation of India [LIC] — Policy Not Received after 4 months

Hi,
My Name is Arjun and In July'2021 I Purchased online term insurance policy (1 Crore) whose proposal ID no. Is[protected]. I have paid INR 5446 in advance also. Meidical examination also done in the same month. But from that day to till day i haven't received my policy. I called customer care also but they also not responding. From last 3 months I am sending mails also to LIC team but not a single reply came from them.
As LIC is reputed firm in India they have to think about their customer.

I hope my issue will get resolved and my money will be refunded.
Thanks
Arjun