[Resolved]  Life Insurance Corporation of India [LIC] — premier service online registration is responding

Address:Bangalore, Karnataka
Website:ebiz.licindia.in/D2CPM/#ServiceRegistration

I want to take a loan from LIC under my policy.in portal it shows premium service registration is mandatory for loan application. So i applied for premium service registration and uploaded my documents. Daily i checked whether they accepted/rejected my service registration, after so many days now the status of my application changed to request expired. They neither approved nor rejected my request and let it be expired. I had wasted so much time to check the status of application daily.

In addition to that I had a phone conversation with Bangalore Customer zone[protected] &[protected] & Mumbai help line number[protected] which I had not received proper resolution. All customer care executives are not well trained where they doesn't know what to respond for the query.

And also I send many emails to [protected]@licindia.com & [protected]@licindia.com where I didn't received not even single response from them.
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Dec 26, 2018
Complaint marked as Resolved 
I was keep on doing follow over the phone with Customer Zone phone numbers. Finally they informed it will be validated once system issue is resolved.
Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
Dec 19, 2018
Updated by CHANDRASHEKAR M S
Just to update that my policy number[protected]
Dec 26, 2018
Updated by CHANDRASHEKAR M S
Resolved
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I am facing the problem to log in my loan acct as new user. When I put my details, the msg display 'user acct is already exists !'. Whereas I never open this acct. Pl help me to reach my acct. My emal I'd is [protected]@gmail.com.

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    Life Insurance Corporation of India [LIC] Phone
    +91 22 2217 8600
    +91 75 5267 6254
    Life Insurance Corporation of India [LIC] Address
    LIC Central Office, 2nd Floor, Jeevan Bima Marg, Mumbai, Maharashtra, India - 400021
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