[Resolved]  Life Insurance Corporation of India [LIC] — premium service registration not responding

I want to take a loan from lic under my policy.in portal it shows premium service registration is mandatory for loan application. So i applied for premium service registration and uploaded my documents. Daily i checked whether they accepted/rejected my service registration, after so many days now the status of my application changed to request expired. They neither approved nor rejected my request and let it be expired. I had wasted so much time to check the status of applicatiob daily.