[Resolved]  Life Insurance Corporation of India (LIC) — Surrender or Discharge of my LIC Policy

Address:

Kapurthala, Punjab

Dear Sir/Madam. I purchased via LIC Agent policy no[protected] in year 2007 via your servicing branch in Kapurthala no 152. I have asked LIC Agent several times since over one year to discharge or surrender my policy and LIC India pay me the amount due on this policy. LIC Agent has not done anything about and now not answering my calls at all. Since last week, I have sent 3 emails to CustomerZoneJalandhar and to Kapurthala branch asking them how I can surrender my policy. To date, no one replied to my queries at all. This is unacceptable customer service by LIC India Office and their mis-leading appointed Agents. I am currently living in UK and please let me know how I go about to surrender or discharging my LIC policy as quickly as possible. Please respond to followings; I have lost my original policy certificate and can you accept a signed Affidavit from me in respect of these policies?Can you accept a un-stamped signed Affidavit in foreign format? If not, then what format you require Affidavit?Can you send me forms that you want me to complete to surrender my policies.What other information or documents you require?Where do you want me to send the surrender forms with all document to?Can you accept surrender form, signed Affidavit and other associated documents from me by email to your office?What is the telephone number of your Kapurthala LIC Branch Office and name of Manager in Charge.I look forward to your urgent response as soon as possible. Thank you. Mr Dal Singh Email: [protected]@yahoo.com