[Resolved] Lifecell International — Cord tissue contamination after final preservation

KiranMeda

from Noida, Uttar Pradesh

Address:	Bangalore, Karnataka, 600017
Website:	www.lifecell.in

I have opted for Cord tissue and cord blood for my kid in lifecell.
Lifecell people came and collected sample from Cloudnine Bangalore Jayanagar branch on 23rd June, 2016. I got final preservation letter from lifecell for cord blood and tissue.

In Septemeber 2016, I have received a mail from Lifecell my kids cord tissue got contaminated. I suspect the problem is with Lifecell, they have not treated the life saving cells properly. How people can trust they are not able to store cells for 6 months how it can be stored for life time. Cheap marketing tricks.

Kindly let me know the procedure to put case against them.

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Complaint marked as Resolved

Lifecell International customer care service did everything in their power to resolve this complaint. All attempts to contact the client have failed. Therefore, this complaint has been annulled and must not be considered where company image and it's services are concerned.

Lifecell International customer support has been notified about the posted complaint.

Verified Support

Sep 29, 2016

Lifecell International Customer Care's response Dear Kiran,

Request you to share your CRM no./contact details to resolve your query at the earliest.

_ Life Cell International Pvt Ltd.

Sep 29, 2016

Updated by KiranMeda Please find my contact details below.

Contact Number: [protected]
CRM Number:[protected]

Verified Support

Oct 04, 2016

Lifecell International Customer Care's response Dear Kiran,

Thank you for sharing your contact/CRM no. details, concern department will get in touch with you shortly.

Sujna S
Life Cell International Pvt Ltd

Oct 07, 2016

Updated by KiranMeda Its a very bad experience with lifecell, till now I didnt get any call from. I only keep on calling them, they are keep on ignoring my calls. Bad customer service. While taking money they will tell good words, while giving service it is too bad.

Verified Support

Jan 12, 2017

Lifecell International Customer Care's response Dear Kiran,

Your request is taken under process and shall ensure to have it resolved at the earliest.

Regards
LifeCell
Customer Service

Oct 31, 2017

Updated by KiranMeda Till now this has been not resolved. Dont trust lifecell..