[Resolved] Lifecell International — Enquiry | |||
Hello everyone, i am bit confused here: As taking samples is not the big deal, for now i am thinking to go with cordlife, and also thinking to have a demo with life cell, but at the time of presentation cordlife told me that; there are 2 things that life cell is not doing 1) at the time o[censored]se of stem cells/ umbilical cord: they (Lifecell) are testing it by themselves (And claiming that the sample is good to use or not), while cordlife is passing the sample to the concerned doctor (Our doctor) and then doctor will test that sample and will judge that it is good to use or not, if it is of no use then cordlife will compensate 20-25 lacks rs.. 2) at the time of agreement lifecell has written on their agreement that "any damage to the sample at the time of storage / transportation/ natural calamity" will not be bearable by them, but at the other hand cordlife is claiming to compensate for sample (Financially) in any of the 3 cases. Does anyone know about these things?? And also is there someone who has used these stem cells/ umbilical cord, so as giving us a picture of what happens at the time of redemption, are they welcoming as they are at the time of signing you up!! Thanks, Gaurav Was this information helpful? | |||
Complaint marked as Resolved
Lifecell International customer care service did everything in their power to resolve this complaint. All attempts to contact the client have failed. Therefore, this complaint has been annulled and must not be considered where company image and it's services are concerned. Lifecell International customer support has been notified about the posted complaint. Verified Support Sep 15, 2016 Lifecell International Customer Care's response Dear Gaurav, Request you to share your CRM no./Contact details to resolve your queries at the earliest. - Lifecell International Pvt Ltd | |||
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